Mandi Axis respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you use our website and services.

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1. Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Business/Firm Details
• GST Number (if provided)
• Address Information
• Profile Information
• Wallet & Transaction Records
• Membership Information

2. How We Use Your Information

• Create and manage user accounts.
• Provide membership services.
• Maintain wallet balances and transactions.
• Process payments.
• Provide customer support.
• Improve platform functionality.
• Send important service notifications.

3. Wallet & Transaction Information

Wallet recharge history, service purchases, membership payments, referral rewards and other financial records may be stored for accounting, auditing and security purposes.

4. Referral Program Information

If you participate in referral programs, we may record referral relationships, reward history and related transaction details.

5. Cookies & Analytics

Mandi Axis may use cookies, browser storage and analytics tools to improve user experience, website performance and security.

6. Information Sharing

We do not sell your personal information to third parties.

Information may be shared only when necessary with:

• Payment Gateway Providers
• Government Authorities (when legally required)
• Hosting & Technical Service Providers
• Fraud Prevention & Security Services

7. Data Security

We implement reasonable security measures to protect user data against unauthorized access, alteration, disclosure or destruction.

• Secure Authentication
• Password Protection
• Server Security Controls
• Access Restrictions
• Activity Monitoring

8. Data Retention

We retain information as long as necessary to provide services, comply with legal obligations and resolve disputes.

9. User Rights

You may request to:

• Review your account information.
• Update incorrect information.
• Deactivate your account.

Certain records such as financial transactions and audit logs may be retained as required by law.

10. Third Party Links

Our platform may contain links to third-party websites. Mandi Axis is not responsible for the privacy practices of such external websites.

11. Children's Privacy

Mandi Axis services are not intended for individuals under the age of 18 years.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

13. Contact Us